Terms of Service
Expected Shipping Times
Shipping of website purchases is done once a week, usually within 2-3 days after purchase date.
In Canada, please allow 14 business days for receipt of product.
In the continental United States, please allow 4 weeks for receipt of product.
All locations outside continental North America, please allow up to 6 weeks for reception.
Customs & Duties
Chante Lingerie is not responsible for any customs, duties, or taxes incurred from the shipment of any item purchased from this website. We are also not responsible if you have not researched your country’s laws regarding the importation of the items sold on this website. We are not responsible if your item is seized by customs in your country.
Returns may be made for a full refund within 7 (seven) days from the product being received. Returns must be made in the original unopened packaging with all items included. Chante Lingerie will not reimburse for shipping costs.
This policy tells you what information we gather from you, how we may use or disclose that information, and our efforts to protect it. Please read this policy carefully, and feel free to contact us if you have any questions regarding its contents.
Types of Information Collected and Security
When orders are placed, we will ask for billing as well as shipping information to complete your purchase. All the information collected through our shopping cart’s checkout pages is through a 128 bit encrypted connection to your browser, using a valid SSL certificate. Your billing name, address, and purchase details are retained in our secure databases. We do not store or mail your credit card numbers.
Use of Information
All information collected by our online ordering system is used solely for in house ordering and transaction management: to register your products, to resolve billing issues, to mail you receipts, invoices, special access codes to our developer areas. We do not use our ordering system’s information, i.e., email addresses, phone numbers, addresses, for anything outside what is required to complete transactions. We do not use any of your information to mail unsolicited mail. You must voluntarily sign up for our announcements mailing list to receive notices of articles, promotions, etc.
Third Party Disclosure
The personal information you have provided us and information about your order will not be shared, sold, or given to any third party invested in the business of marketing, or collecting marketing information.
Disclosure of Information
The personal information you have provided us and the information about your order will not be shared or given away for any reason whatsoever outside of what is needed to process your order and complete your transaction for Chante Lingerie. All personal information collected on our site is done via a 128 bit encrypted connection to your browser, under a verified SSL site certificate. You may check this from your browser.
It is the intention of Chante Lingerie to prosecute credit card fraud to the fullest extent of all provincial, federal, and international laws. We will provide any and all transactional information, including (but not limited to) all trace information to the purchasing computer, to Provincial, Federal and International Authorities.